In the EFQS System Certification activities; a neutral and independent structure has been established away from every kind of commercial, financial, administrative and other pressures. This structure is under the guaranty of EFQS management. Giving, maintaining, renewing the certification, its scope, enlarging and shortening it, suspending and withdrawal responsibilities belong to the EFQS management. The decisions and works of the staff, committees, auditors and technical experts playing a role in the system certification works realized on behalf of EFQS cannot be effected by any person or institution.
The importance of confidentiality, independence and objectivity in doing management system certification activities within EFQS has been understood, the aspects which can cause conflict of interest are being controlled and managed and so the objectivity of the management system certification activities are guaranteed.
In the framework of one or more services presented by our institution, the situations which can cause conflict of interest with our institution are analyzed and if such a situation exists, certification service is not given.